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Technology Help Made Simple

Clear, step-by-step help with phones, computers, email, online safety and everyday technology — written especially for beginners.

Beginner friendly Plain English Step-by-step help Free to use

Family learning to use everyday technology together

Technology help for the whole family. Simple enough to use yourself — useful enough to share with someone you care about.

Quick Help

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You don’t need to know the technical name. Just choose what sounds closest to the problem you’re having.

My email isn’t working My Wi-Fi or internet isn’t working My computer is slow or not working I have a problem with my phone I can’t send photos I’ve forgotten a password I’ve received something suspicious Bluetooth won’t connect

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🆕 New Device?

New to a Device? Start Here

Just got a new phone, computer, smartwatch, Kindle, headphones or other technology? We’ll help you get started with simple step-by-step guides.

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What Do You Need Help With?

Choose a topic below for simple, step-by-step technology help written for beginners.

Smartphone Help Calls, messages, apps, settings and everyday phone problems. Explore smartphone help → Computer Help Laptops, Windows, files, keyboards and common computer problems. Explore computer help → Internet & Email Wi-Fi, browsers, email and simple help getting online. Explore internet & email → Online Safety Scams, passwords, suspicious messages and staying safer online. Explore online safety → Apps & Everyday Tools WhatsApp, maps, video calls and useful everyday apps. Explore apps → Devices & Gadgets Tablets, smartwatches, Kindles, Alexa and other everyday devices. Explore devices → AI Basics Understand AI, ChatGPT and how to use AI tools more safely. Explore AI basics → TV & Streaming Netflix, smart TVs, Freeview and streaming explained simply. Explore TV & streaming → Free Printable Guides Simple technology guides and checklists you can print and keep. View free printables → Smart Home Smart speakers, doorbells, lights, plugs and connected home technology. Explore smart home → Buying Guides Independent help choosing useful technology without unnecessary jargon. View buying guides → Accessibility & Health Tech Bigger text, easier controls, accessibility features and useful health technology. Explore accessibility help →

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Popular Guides

Helpful Guides to Get You Started

Some of our most useful beginner-friendly technology guides.

Sending multiple photos by email on a computer

How to Send Multiple Photos by Email Read the guide →

Smartwatch being worn on a wrist

Smart Watch Tips for Beginners Read the guide →

Netflix displayed on a smart TV with a remote control

What Is Netflix and How Does It Work? Read the guide →

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Need a Little More Help?

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