🛡️ What Are You Worried About?
Not sure whether something online is safe? That’s fine.
Choose the situation below that sounds closest to what is happening. We’ll help you find the right Simple Tech Guide and explain what to check next.
You don’t need to know any technical terms.
Choose Your Online Safety Concern
📱 I Received a Suspicious Text
I’ve received a text message and I’m worried it may be a scam.
📧 I Received a Suspicious Email
An email or message looks unusual and I’m not sure whether to trust it.
🔗 I’m Unsure About a Link
I’ve been sent a link and want to know what to check before clicking it.
⚠️ I Think Something May Be a Scam
Something doesn’t feel right and I want help recognising common warning signs.
☎️ I’m Getting Scam Calls
I’m receiving suspicious or unwanted calls and want to know what to do.
🛒 I Want to Shop Online Safely
I want to know how to check websites, payments and sellers before buying.
🏦 I Want to Bank Online Safely
I want simple precautions for using online or mobile banking more safely.
🔐 Protect My Personal Information
I want to keep my passwords, accounts and personal information safer.
🔑 I Forgot My Password
I can’t get into an account and need help getting access back safely.
👨👩👧 Keeping a Child Safe Online
I need help with children’s phones, screen time, parental controls or online safety.
⚠️ Has Something Already Happened?
If you have already sent money, shared bank details, given someone a password or verification code, or think an account has been compromised, act quickly.
Contact the relevant bank, card provider or service using contact details you know are genuine — not a phone number or link from the suspicious message.
❓ My Concern Isn’t Listed
Describe what you’re worried about in your own words. You don’t need to know what it’s called.
You can also ask our AI Tech Helper using the blue chat button in the bottom-right corner.