(Quick Guide)
This short video is a quick reminder. A step-by-step written guide is below.
For more detail, see the step-by-step guide.
This is a simple reminder guide.
You do not need to read everything at once.
You cannot break your phone by answering or ending a call.
What You Need
- A smartphone that is turned on
- Someone calling you (or a test call)
How to Answer a Phone Call
- When your phone rings, look at the screen
- You will see the caller’s name or number
- Tap the green button, or swipe it, to answer
- Hold the phone near your ear
- Speak normally
Take your time. There is no rush.
How to End a Phone Call
- When you are finished talking
- Look for the red button
- Tap it once
- The call will end
That’s it.
If You Miss the Call
- The phone will stop ringing
- You may see a missed call message
- You can tap it to call back later
Nothing is broken if you miss a call.
Using Speakerphone (Optional)
If you want to hear the call without holding the phone:
- During the call, look for Speaker
- Tap it once
- The sound will come from the phone’s speaker
- Tap Speaker again to turn it off
Good to Know
- You cannot damage your phone by pressing the wrong button
- If the screen goes dark, this is normal
- You can always call back if something goes wrong
Take your time. You are doing fine.
If you’d like a fuller explanation, see our complete guide:
How to Answer and End Calls on a Smartphone
Simple Tech Guide
Calm, beginner-friendly technology help
Print this guide:
Use your browser’s Print option (File → Print or Ctrl + P)
Video transcript:
This is a simple, quick guide to answering and ending a phone call.
You do not need to read or remember everything at once.
You cannot break your phone by answering or ending a call.
When your phone rings, look at the screen.
You will usually see a name or a number.
To answer the call, tap the green button, or swipe it.
Hold the phone near your ear and speak normally.
There is no rush.
When you are finished talking, look for the red button.
Tap it once.
The call will end.
If you miss the call, nothing is broken.
You can always call back later.
Take your time.
You are doing fine.