How to Recognise Common Online Scams (Simple Guide)
Using the internet can be helpful and enjoyable, but it’s important to know how to recognise online scams — especially […]
Online Safety
Simple Guides → Everyday Tasks
How to Answer and End a Phone Call (Quick Guide)
(Quick Guide) This short video is a quick reminder. A step-by-step written guide is below. For more detail, see the
Apps & Everyday Tools
Understanding App Permissions (Simple Explanation)
When you install or use an app, it may ask for permission to access certain things on your device. This
Apps & Everyday Tools
How to Update Apps (And Why It Matters)
Apps often ask to be updated, which can be confusing or worrying for beginners. You may wonder why updates are
Apps & Everyday Tools
How to Open, Close, and Remove Apps (Simple Guide)
Once an app is installed, the next step is knowing how to open it, close it, and remove it if
Apps & Everyday Tools
How to Download and Install an App Safely (Step by Step)
Downloading an app for the first time can feel worrying. Many people are unsure which apps are safe, where to
Apps & Everyday Tools
What Are Apps and How Do They Work? (Simple Explanation)
Apps are something many people use every day, but few people are ever clearly told what apps actually are or
Computer Basics
Basic Computer Settings Explained (Beginner Friendly)
Computer settings allow you to change how your computer looks and behaves. Many beginners avoid settings because they worry about
Computer Basics
How to Use the Internet on a Computer (Beginner Guide)
Using the internet on a computer allows you to read information, visit websites, watch videos, and stay in touch with
Computer Basics
Understanding Files and Folders (A Simple Explanation)
If you are new to computers, words like files and folders can sound confusing.In reality, they work very much like